Guides from Hourglass CE
Ketamine and Spravato clinic operations: the training your staff needsWhat ketamine and Spravato clinic staff need to learn: controlled substances, Spravato program rules, monitoring, emergencies and documentation.Collaborative care training for care managersWhat behavioral health care managers need to learn to work in Collaborative Care: registry use, brief interventions, time tracking and team communication.Telehealth law for multi-state cliniciansThe legal basics of telehealth across state lines for therapists and psychiatric clinicians: licensure, consent, prescribing, privacy and records.Key terms in plain English
- Collaborative Care
- A team model in which a behavioral health care manager, the primary care provider and a psychiatric consultant share a patient registry and review patients who are not improving.
- Patient registry
- A shared list of enrolled patients with baseline scores, every contact and the time spent, used to flag patients who need a change in treatment.
- PHQ-9 and GAD-7
- Short standard questionnaires that measure depression symptoms (PHQ-9) and anxiety symptoms (GAD-7), repeated over time to track progress.
- Interventional psychiatry
- Treatments given in the clinic, such as ketamine and esketamine sessions, where staff monitor the patient during and after each session.
- Compact privilege
- Permission to practice in another state through an interstate licensure compact, where one applies to your license type.
Common questions
What training do ketamine clinic staff need?
Each role needs its own training, from front desk to medical director. Our ketamine and Spravato clinic staff training guide covers monitoring, controlled substances, emergencies and documentation.
What is collaborative care training for care managers?
It covers screening, brief interventions, registry use, time tracking and working with the psychiatric consultant. See our collaborative care training guide for a four-week onboarding plan.
Is there CE on telehealth law for therapists?
Yes. Our telehealth law guide for multi-state clinicians covers licensure, consent, prescribing, privacy and records for therapists who see clients across state lines.